iRMC S4 email alert problem

PRIMERGY, SPARC Enterprise Server, PRIMEFLEX, PRIMEPower, BS2000

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pdave81
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Joined: Thu Feb 27, 2020 9:17
Product(s): PRIMERGY TX1330 M2

iRMC S4 email alert problem

Postby pdave81 » Mon Mar 02, 2020 11:56

Hello everyone :wink:

I have a little problem in setting up the email alert in the iRMC S4 web server.
We do not have own mail server, we use an O365 account for the alert on the devices in the office. I have tried the same settings on a Nas, and it is working properly.
On my server, I always run into DNS error:

2020/03/02 10:49:57 INFO 24003F PAGING: iRMC S4 'admin' Email - Info: DNS failed

This leads me to the DNS settings, and that's where I'm lost, I have tried to modify the settings, bot none of may settings were correct. I do not find anything about that in Google, so my attempts were based on another brands settings, where the DNS settings almost the same (and could be the cause of failed email sending). Changed the dns to the ISP dns, to the Google DNS, to the gateway, changed the irMC name to match the from email address, etc.
So, can someone point me to the right settings?

Thanks in advance

David

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Ask Fujitsu
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Re: iRMC S4 email alert problem

Postby Ask Fujitsu » Tue Mar 03, 2020 18:00

Hello David :)

Serial number and product name is missing. And which device does it refers to?

Thank you!

pdave81
Posts: 2
Joined: Thu Feb 27, 2020 9:17
Product(s): PRIMERGY TX1330 M2

Re: iRMC S4 email alert problem

Postby pdave81 » Tue Mar 10, 2020 11:40

Hello!

Product number: PRIMERGY TX1330 M2
Serial number: YM4B012366

And which device does it refers to? - I set up this email alert on the web management site of the server.

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Ask Fujitsu
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Re: iRMC S4 email alert problem

Postby Ask Fujitsu » Wed Mar 11, 2020 11:19

Hi :)

Can you to send us the PrimeCollect from the operating system? If not the PrimeCollect, please provide the Report.xml from the iRMC console.

What OS is installed on this server?

Can you send it to askfujitsu@uk.fujitsu.com? Or can you provide us your e-mail address?

Thank you!


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