LIFEBOOK U758 - F6 key touchpad / mouse cannot be deactivated

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Claudia
Posts: 4
Joined: Fri Jan 31, 2020 20:49
Product(s): Fujitsu Lifebook U758

LIFEBOOK U758 - F6 key touchpad / mouse cannot be deactivated

Postby Claudia » Mon Feb 03, 2020 11:45

I reset / reinstalled the Lifebook U758. I was able to activate the function keys all via drivers and applications from the Fujitsu support site. Unfortunately I can't find a solution to use the "F6 key" with the mouse symbol as an on / off switch for the touchpad / mouse.
Who has a solution for me - I'm grateful for every tip.

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Ask Fujitsu
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Posts: 3
Joined: Fri Aug 02, 2019 10:02
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Re: LIFEBOOK U758 - F6 key touchpad / mouse cannot be deactivated

Postby Ask Fujitsu » Wed Feb 19, 2020 16:25

Hello!
The serial number of the device is missing.
Please download our application ´Systemscan´ via the following link and execute the EXE file included in the ZIP file on an affected system: http://docs.ts.fujitsu.com/dl.aspx?id=7 ... 170745cbe9.

Then, please create a Systemscan report file (HTM format) for the system and attach it to the PID.

Thank you :D

Claudia
Posts: 4
Joined: Fri Jan 31, 2020 20:49
Product(s): Fujitsu Lifebook U758

Re: LIFEBOOK U758 - F6 key touchpad / mouse cannot be deactivated

Postby Claudia » Fri Feb 21, 2020 11:08

Fujitsu support solved the problem with this appliction:
FTS_PointingDeviceUtility_260_1187674


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