AH531 System Repair Disk

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biltav
Posts: 1
Joined: Wed Nov 13, 2019 16:19
Product(s): Lifebook AH531

AH531 System Repair Disk

Postby biltav » Fri Nov 15, 2019 16:48

Hi
I have recently tried to backup my windows 7 system before attempting to update to Windows 10.
The windows backup menu requires setting up a system repair disk first, which would contain a copy of the system files, which backup says it can't find on the PC.
Fujitsu support link points to Microsoft.
Microsoft requires your software keycode. When the keycode is entered Microsoft says 'the software was part of an OEM package' and to 'contact the Manufacturer for support' (that is Fujitsu).
I have gone round in a circle. Any ideas please?
My main concern is not to lose working copies of Microsoft Office 13 and others.

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