Hyper-V correct settings in BIOS - Celsius W480

Moderator: ModTeam

alexisperr
Posts: 11
Joined: Mon Aug 10, 2015 12:35
Product(s): PRIMERGY TX140 S2

Hyper-V correct settings in BIOS - Celsius W480

Postby alexisperr » Thu Oct 15, 2020 19:26

Hi,

I am unable to install Hyper-V services in Windows 10 because it says it is "Virtualisation support is disabled in the firmware"

*picture removed

What are the correct BIOS settings?

*picture removed
Last edited by alexisperr on Mon Oct 19, 2020 13:27, edited 1 time in total.

User avatar
Ask Fujitsu
Moderator
Posts: 182
Joined: Fri Aug 02, 2019 10:02
Product(s): n/a

Re: Hyper-V correct settings in BIOS - Celsius W480

Postby Ask Fujitsu » Fri Oct 16, 2020 13:19

Dear alexisperr

Can you provide us with information about any other details of the equipment that you find suitable? This will facilitate our team in providing you with the most accurate information.

Also, we are not able to see the images your sending. can you try to add them again?

Look forward to hearing back from you!

BR :D
ASK Fujitsu

alexisperr
Posts: 11
Joined: Mon Aug 10, 2015 12:35
Product(s): PRIMERGY TX140 S2

Re: Hyper-V correct settings in BIOS - Celsius W480

Postby alexisperr » Mon Oct 19, 2020 13:38

Hi, I updated the pictures.

My product is CELSIUS W480,
my BIOS is **********

I am not sure I am allowed to disclose the serial number of my product.

User avatar
Ask Fujitsu
Moderator
Posts: 182
Joined: Fri Aug 02, 2019 10:02
Product(s): n/a

Re: Hyper-V correct settings in BIOS - Celsius W480

Postby Ask Fujitsu » Thu Oct 22, 2020 11:12

Hello and thank you for your contact.

To use Hyper-V or other virtual machines emulating software you need to enable virtualization technology (CPU feature).
In Celsius W480 it is possible to do that in BIOS:
1. Enter the BIOS setup (F2) during the boot.
2. Navigate to ADVANCED tab and enter: Advanced Processor Options.
3. Set the Virtualization Technology (VT-X) to: ENABLE

Reboot machine, install and run Hyper-V.

We also agree to keep the serial number of your device private. If you would like more support from Fujitsu CCD Team, please open a new case by support portal or call center. You may be asked for SN there but Fujitsu Support is obligated to keep your serial number with the highest confidentiality as without it we can´t provide comprehensive and effective support.
But we don´t recommend to disclose serial numbers in public.

alexisperr
Posts: 11
Joined: Mon Aug 10, 2015 12:35
Product(s): PRIMERGY TX140 S2

Re: Hyper-V correct settings in BIOS - Celsius W480

Postby alexisperr » Mon Nov 23, 2020 20:15

I don't understand.
I have checked VT-x and all VT-d in the BIOS,

*picture removed

and still Windows 10 says: Virtualization Enabled in Firmware: No

*picture removed

What is going on? It used to work before. I have Windows 10 Version 1909.

User avatar
Ask Fujitsu
Moderator
Posts: 182
Joined: Fri Aug 02, 2019 10:02
Product(s): n/a

Re: Hyper-V correct settings in BIOS - Celsius W480

Postby Ask Fujitsu » Wed Nov 25, 2020 14:08

Dear alexisperr

Windows 10 may be the issue in this case as this version of Windows was not tested nor released with W480.

This may be an incompatibility between Windows and BIOS.
The best would be to check this issue with Windows 7.

Best regards
ASK Fujitsu

alexisperr
Posts: 11
Joined: Mon Aug 10, 2015 12:35
Product(s): PRIMERGY TX140 S2

Re: Hyper-V correct settings in BIOS - Celsius W480

Postby alexisperr » Thu Nov 26, 2020 20:54

I succeeded, that was difficult.

The key is to

- enable VT-x
- disable Trusted Execution Technology
- disable VT-d
- enable NX Memory Protection

Then you have to power OFF completely, not reset.

More help here :
https://social.technet.microsoft.com/wi ... per-v.aspx

User avatar
Ask Fujitsu
Moderator
Posts: 182
Joined: Fri Aug 02, 2019 10:02
Product(s): n/a

Re: Hyper-V correct settings in BIOS - Celsius W480

Postby Ask Fujitsu » Mon Nov 30, 2020 15:09

Hi alexisperr

We are very pleased to know that it worked :)

If you need anything else, please know we are happy to help.

Best regards
Forum Team


Return to “CELSIUS Workstations”

Who is online

Users browsing this forum: No registered users and 1 guest