Q704, windows 8.1, battery plugged in not charging

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Product(s): Stylstic q704

Q704, windows 8.1, battery plugged in not charging

Postby junco » Fri Apr 20, 2018 17:39

I've tried disabling/uninstalling the battery drivers, rescanning the hardware as outlined here (https://www.cnet.com/forums/discussions ... ng-345945/) to no avail.

I was hoping that one of the holes, either on the left or right side of the table would be a manual battery reset, as is found on the back of the Q702, but no dice either.

Fujitsu's support site doesn't recognize the machine's serial number. It will not create a support ticket for love or money. Nor does the site give any indication of a contact in France where I might get service for the machine. I'd like to avoid having the batteries changed if at all possible.

If worse comes to worse, is there a manual procedure for doing so? The answer escapes me after repeated searching.

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