Restart Problem on Esprimo P400 E85+

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Product(s): Workstation

Restart Problem on Esprimo P400 E85+

Postby infosys » Fri Apr 04, 2014 11:02

Good morning,
we have a Esprimo P400 E85 + that always restarted when It loads the operating system.
Over this machine we have just chaned the motherboard (with the same model) and the process (with the same model).
Can we help to resolve the problem?

Kind regards.

Information System

Posts: 2
Joined: Sun Feb 23, 2014 22:15
Product(s): ESPRIMO P520 E85+

Re: Restart Problem on Esprimo P400 E85+

Postby xcomm » Sun Apr 06, 2014 15:34

Hello Roberto,

If i well understand, you have only changed the system bord on this computer, with the same model.

It is the only thing that you can't do directly. Windows 8 check for secure, that there is no change between your OS, and the secured keys that are stored on your UEFI of your original system bord.

What I suggest you, is to test the boot with a Linux live CD (without secure boot if needed : I don't know exatly if Secure Bood is actualy compatible with all Linux versions), to be sure that your PC is OK. Ask to Fujitsu if it is possible to activate this new system bord because, I don't know how to do that, if it is the issue that I have discribe you

Best regards.

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