Amilo M7440G CD/DVD rom not detected suddenly

AMILO Desktop L, AMILO Desktop P, AMILO Desktop S

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kedar_fujitsu
Posts: 4
Joined: Thu Sep 15, 2011 11:22
Product(s): Amilo M7440G

Amilo M7440G CD/DVD rom not detected suddenly

Postby kedar_fujitsu » Tue Sep 20, 2011 17:58

Hello guys,
I installed MS office 2003 on Amilo M7440G laptop few days ago. On restarting PC, the CD/DVD drive is not detected, either in My Computer or BIOS (1.0G version).
One suggestion was to delete the "Lower or Upper Filter" in registry. Those files are not present in registry (HKEY_LOCAL_MACHINE).
Is the drive dead or some hardware related problem? Can I (somehow) fix it or has to be replaced it completely?
Please guide me..
Thanks,
Kedar

Caretaker
Posts: 320
Joined: Tue Jan 04, 2011 13:48
Product(s): LIFEBOOKs

Re: Amilo M7440G CD/DVD rom not detected suddenly

Postby Caretaker » Wed Sep 21, 2011 7:23

Hello Kedar,
if the ODD is even not detected in the BIOS i think it is a hardware defect but not a problem with the registry.
Try what happens if you remove the ODD, start the device and turn it off again and then connnect the ODD again.

kedar_fujitsu
Posts: 4
Joined: Thu Sep 15, 2011 11:22
Product(s): Amilo M7440G

Re: Amilo M7440G CD/DVD rom not detected suddenly

Postby kedar_fujitsu » Wed Sep 21, 2011 8:16

Hello Caretaker,
Thanks for your response.
Do you (or anyone in forum) by chance know steps how to remove the Cd rom from Amilo M7440g?
I cannot find it still on the forums-
thanks

Caretaker
Posts: 320
Joined: Tue Jan 04, 2011 13:48
Product(s): LIFEBOOKs

Re: Amilo M7440G CD/DVD rom not detected suddenly

Postby Caretaker » Wed Sep 21, 2011 8:23

It should only be one screw on the bottom side of the notebook which is holding the ODD. This needs to be removed and then you should be able to remove the ODD.

kedar_fujitsu
Posts: 4
Joined: Thu Sep 15, 2011 11:22
Product(s): Amilo M7440G

Re: Amilo M7440G CD/DVD rom not detected suddenly

Postby kedar_fujitsu » Wed Sep 21, 2011 9:10

There is no screw at the backside of the CD drive. :cry:
may be a different procedure for Mseries laptops?

Caretaker
Posts: 320
Joined: Tue Jan 04, 2011 13:48
Product(s): LIFEBOOKs

Re: Amilo M7440G CD/DVD rom not detected suddenly

Postby Caretaker » Wed Sep 21, 2011 11:10

There have to be a small screw. Have a look again at the bottom side in the near of the ODD button. This screw needs to be removed.

Is it possible to open the odd by pressing the ODD button if the device is on? Do that and then turn off the device and remove ac-adapter and battery. Now you can gently pull the ODD out after the screw has been removed. There have to be a small one at the bottom.

kedar_fujitsu
Posts: 4
Joined: Thu Sep 15, 2011 11:22
Product(s): Amilo M7440G

Re: Amilo M7440G CD/DVD rom not detected suddenly

Postby kedar_fujitsu » Wed Sep 21, 2011 12:45

Hello Caretaker,
There is no screw at the bottom of the push button. I tried all possible screws, it simply doesn't come out.
I strongly think it must be opened completely to locate the responsible screws!
Also, the button doesn't operate as the drive is not detected completely.
I am stuck up!!!

@FSiemens people, why make it so complicated, there is no reason to hide these screws!


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