Hello!
• Please provide the serial number of the affected system, as well as a picture of the keyboard layout from your system, along with a quick video that shows when the NumLck indicator illuminates when pressing the affected key.
• It also occurs with an external keyboard?
• Please download our application ´Systemscan´ via the following link and execute the EXE file included in the ZIP file on an affected system:
http://docs.ts.fujitsu.com/dl.aspx?id=7 ... 170745cbe9• Then, please create a Systemscan report file (HTM format) for the system and attach it to the PID.