Hi, i have been using the same printer with my notebook, but after putting in a new (manufacturers) cartridge the alignment page prints in colour but after scaning it in or trying to print a doc. it only prints everything in b/w. i have looked in 'printer settings' but the 'colour' box is ticked!, tried turning printer off to re set it and removed powere lead for a while but nothing works!....anyone can help me? without being too technical please