H700 webcam

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mattu
Posts: 1
Joined: Sun Dec 07, 2014 18:13
Product(s): H700

H700 webcam

Postby mattu » Mon Dec 08, 2014 16:36

Hi

I have H700 laptop with webcam but laptop is not recognizing it.
I looked in device manager under imaging devices and USB devices there is no information that I have webcam.
I tried updating with deskupdate and installed all updates. I tried manually downloading webcam driver from fujitsu downloads(FTS_FJCamera_58520080_1040648.zip) and install it.
I looked in BIOS settings and I did not find anything related with webcamera ( I have H710 with webcam and under BIOS Settings Advanced -> Integrated devices there is webcam enable/disable option).
I have newest BIOS version.

So I physically have webcam but laptop is not recognizing it.
Any ideas?

Thanks in advance!

Corsalles
Posts: 35
Joined: Tue Oct 28, 2014 15:54
Product(s): Fujitsu Displays

Re: H700 webcam

Postby Corsalles » Sun Jan 04, 2015 14:10

Did the webcam work before?
It seems that there is an hardware problem.

juliajulianov10
Posts: 1
Joined: Tue Apr 19, 2022 9:19
Product(s): CELSIUS H710 Laptop, Windows 10 Pro

Re: H700 webcam

Postby juliajulianov10 » Tue Apr 19, 2022 11:41

I have the same problem. Celsius H710, Windows 10 Pro. Preinstall twice working one mounth and dissapiarce trom Laptop.

User avatar
Ask Fujitsu
Moderator
Posts: 730
Joined: Fri Aug 02, 2019 10:02
Product(s): n/a
Contact:

Re: H700 webcam

Postby Ask Fujitsu » Wed Apr 20, 2022 13:47

Hello :)

The very first thing to check in such situations are the device drivers and Fujitsu System Extension Utility. Please follow the below steps which may help with this issue.
1. Download the Fujitsu device driver FUJ02B1 Device Driver 1.23 (02/08/2012):
https://support.ts.fujitsu.com/IndexDow ... 8E505BEAA9
2. Unzip the package, "right-click" at FUJ02B1.inf and "Install".
3. REBOOT
4. *Download and (Extracted content of FJ System Extension Utility. Click “Setup” to install)
FUJITSU SYSTEM EXTENSION UTILITY V3.7.4 https://www.fmworld.net/globalpc/batter ... os=win1064
* A security warning is displayed when downloading. Is there a problem?
- No, there is no problem. You may see a message as if there was a problem downloading the file, but all the files we provide have been inspected. You can download and use it regardless of the message.
Clicking the download file does not start downloading. What should I do?
- Right-click on the download file and select "Save link as…", "Save target as…", etc.
** The installation procedure is described in "readme.txt" and "install.txt" in the folder created by decompression. Please install according to the procedure.
5. REBOOT and re-install with yours drivers or try with this one:
Sunplus Camera Driver 3.5.9.16B (26/12/2017):
https://support.ts.fujitsu.com/IndexDow ... 80E42B2CDE
There is no camera option in BIOS. Please make sure that camera cables are connected and camera module is working.

Best regards,
Fujitsu Support Forum


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