Q702: odd clicking noise from Keyboard

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DS92
Posts: 3
Joined: Tue Oct 13, 2020 21:18
Product(s): T902

Q702: odd clicking noise from Keyboard

Postby DS92 » Thu Oct 15, 2020 0:13

I am getting an odd clicking noise from the keyboard when powering off the laptop/tablet and closing it. it doesnt make a clicking noise when the tablet is alone without keyboard.

I also noticed that when the laptop/tablet is off and closed, there are 3 leds on (The Keyboard which is normal, [Blue LED]), (The Charging LED [Middle LED] [Mind you no AC is plugged in] [Blue LED]. (The 3rd LED for Power, which is either lit up Green or Orange, Still no AC Plugged in.

Any Clue on how to fix this problem?

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Ask Fujitsu
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Re: Q702: odd clicking noise from Keyboard

Postby Ask Fujitsu » Thu Oct 15, 2020 14:35

Dear DS92

Can you provide us with information about your serial number and any other details of your equipment that you find suitable? This will facilitate our team in providing you with the most accurate information.

Look forward to hear back from you!

BR :D

DS92
Posts: 3
Joined: Tue Oct 13, 2020 21:18
Product(s): T902

Re: Q702: odd clicking noise from Keyboard

Postby DS92 » Fri Oct 16, 2020 1:26

Ask Fujitsu wrote:Dear DS92

Can you provide us with information about your serial number and any other details of your equipment that you find suitable? This will facilitate our team in providing you with the most accurate information.

Look forward to hear back from you!

BR :D
serial number is (there is 2 i think, so i'll post em both)
Q4300803 35111AMZX0057ZAB

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Ask Fujitsu
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Re: Q702: odd clicking noise from Keyboard

Postby Ask Fujitsu » Mon Oct 19, 2020 9:44

Dear DS92

To help solve this issue we will need more information, which shouldn't be visible on forum.
For further support please contact local Service desk.

Contact information can be found on our support site
https://support.ts.fujitsu.com/Index.asp

Best regards
ASK Fujitsu


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