Stylistic Q555 aka Arrow Tab Q555/K64

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Pyi Kyaw Soe
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Joined: Wed Aug 26, 2020 9:14
Product(s): Stylistic Q555

Stylistic Q555 aka Arrow Tab Q555/K64

Postby Pyi Kyaw Soe » Fri Aug 28, 2020 8:48

I have this Arrow Tab Q555/K64 10.1' tablet bought it from Japan. My tablet serial is R5901348 It comes with Windows 8.1 pro. I did clean install of Windows 10 pro. After installing, Touch pen and screen is not working anymore. Also I couldn't find the driver for the touch pen and screen. Please someone let me know how I can find the driver for the touch pen and screen. The tablet is useless now without the touch screen. Please someone help me.

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Ask Fujitsu
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Re: Stylistic Q555 aka Arrow Tab Q555/K64

Postby Ask Fujitsu » Tue Sep 01, 2020 13:31

Hello! :D

First we would recommend to download our application ´Systemscan´ via the following link and execute the EXE file included in the ZIP file on an affected system:
http://docs.ts.fujitsu.com/dl.aspx?id=7 ... 170745cbe9

Then, please create a SystemScan report file (HTM format) for the system and provide it to us so we can check what drivers are missing and we can indicate you which to install.

Alternatively the DeskUpdate application could be run in order to do the installation automatically.
https://support.ts.fujitsu.com/IndexDow ... B95BBD0CBC

Regards!

neers13
Posts: 1
Joined: Wed Jun 14, 2023 11:45
Product(s): Fujitsu Stylistic Q555/K32

Re: Stylistic Q555 aka Arrow Tab Q555/K64

Postby neers13 » Thu Jun 15, 2023 2:03

Ask Fujitsu wrote:Hello! :D

First we would recommend to download our application ´Systemscan´ via the following link and execute the EXE file included in the ZIP file on an affected system:
http://docs.ts.fujitsu.com/dl.aspx?id=7 ... 170745cbe9

Then, please create a SystemScan report file (HTM format) for the system and provide it to us so we can check what drivers are missing and we can indicate you which to install.

Alternatively the DeskUpdate application could be run in order to do the installation automatically.
https://support.ts.fujitsu.com/IndexDow ... B95BBD0CBC

Regards!



Hello,
unfortunately the links you provided no longer work. I have Fujitsu Arrows Q555/K32 bought in Japan, after doing a fresh install of Windows 10 the audio, touchscreen and keyboard do not work. I am sure it is a driver issue, please help so that I can use my nice and well built Fujitsu Q555 tablet PC. Thank you


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