R726 - Error (A7) Me FW Downgrade

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Ohhmille
Posts: 8
Joined: Wed Jan 18, 2017 10:58
Product(s): RX100 / RX300 / MX2540 / etc

R726 - Error (A7) Me FW Downgrade

Postby Ohhmille » Mon Mar 13, 2017 8:57

Hi at all

I get the following error message (s) on my Stylistic R726 at almost every start!
(A7) Me FM Downgrade - Request MeSpiLock Failed.

R726-A7-Firmware-downgrade.jpg
R726-A7-Firmware-downgrade.jpg (1.01 MiB) Viewed 3487 times


R726-A7-Firmware-downgrade_02.jpg
R726-A7-Firmware-downgrade_02.jpg (68.93 KiB) Viewed 3487 times


It is our first FUJITSU Tablet/Notebook. What can I do?!

Regards
Mille

mhdg
Posts: 5
Joined: Sun Jan 08, 2017 18:30
Product(s): Primergy TX1320 2

Re: R726 - Error (A7) Me FW Downgrade

Postby mhdg » Fri Mar 17, 2017 16:17

I saw the same problem. Pushing on the start button for a long time, it eventually start !
You could also start the BIOS using the start and the sound button +

Ohhmille
Posts: 8
Joined: Wed Jan 18, 2017 10:58
Product(s): RX100 / RX300 / MX2540 / etc

Re: R726 - Error (A7) Me FW Downgrade

Postby Ohhmille » Mon Mar 20, 2017 9:47

OK. But that DOESN'T solve my problem.
The computer starts after about 20 seconds of waiting time.

The Problem is, that I get the message every time i start the tablet!

Tom_A
Posts: 64
Joined: Wed Sep 28, 2016 10:28
Product(s): ESPRIMO Q920

Re: R726 - Error (A7) Me FW Downgrade

Postby Tom_A » Mon Mar 20, 2017 9:53

Some people who encounter a similar problem have reported that it can be solved by changing the "Secure Boot" and "CSM" settings from Enabled to Disabled and vice versa (and save&exit+reboot in between changes).

Ohhmille
Posts: 8
Joined: Wed Jan 18, 2017 10:58
Product(s): RX100 / RX300 / MX2540 / etc

Re: R726 - Error (A7) Me FW Downgrade

Postby Ohhmille » Mon May 08, 2017 15:39

I'm really pissed off. Who can help me with my problem?

Is there an official support here? Or just other customers trying to help other customers ?!

This BIOS problem is extremely annoying! Also I have the problem that I do not get the tab from the standby mode!

I also tried to downgrade the BIOS, but nothing works!
I think, that was the one and only Fujitsu Tablet! ! !

Ohhmille
Posts: 8
Joined: Wed Jan 18, 2017 10:58
Product(s): RX100 / RX300 / MX2540 / etc

Re: R726 - Error (A7) Me FW Downgrade

Postby Ohhmille » Tue May 09, 2017 6:18

With every fucking BIOS update I find, I get the same error message.

BIOS-Error.png
BIOS-Error.png (235.4 KiB) Viewed 3371 times

Ohhmille
Posts: 8
Joined: Wed Jan 18, 2017 10:58
Product(s): RX100 / RX300 / MX2540 / etc

Re: R726 - Error (A7) Me FW Downgrade

Postby Ohhmille » Tue May 09, 2017 7:06

BIOS-Error_02.png
BIOS-Error_02.png (56.97 KiB) Viewed 3371 times

Tom_A
Posts: 64
Joined: Wed Sep 28, 2016 10:28
Product(s): ESPRIMO Q920

Re: R726 - Error (A7) Me FW Downgrade

Postby Tom_A » Thu May 11, 2017 15:21

Ohhmille wrote:Is there an official support here? Or just other customers trying to help other customers ?!


The best way to reach the official Fujitsu support desk is by phone or e-mail, you can find the contact information on http://support.ts.fujitsu.com/, "contact" tab, depending on your country.

While the forum is a place for customers to have a discussion, not all forum users are customers. :roll:


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