Dear All,
I got an issue with the jack audio 3.5 input on my laptop, it´s about a week that that my Jabra evolve 30 II headset microphone is not recognized anymore (it does not appear in the recording devices in the Sound panel), the ouput function is OK so I can hear all sound coming from the system but if I speak during a zoom meeting, skype call, or if I try to record thru Windows Voice Recorder app my voice is captured not through the Jabra microphone but only thru the built-in microphone of my laptop.
The Jabra headset is working fine on other laptops/desktop pc and I have also tried to test other Headphones with mic on my Fujitsu laptop and I got the same issue, the microphone is not recognized.
Just to mention that if I plug my Jabra using the usb cable the microphone is working perfectly.
All the apps in windows 10 have access to the microphone
I have already uninstalled all the sound devices, reinstalled all the audio drivers but the issue using the audio jack still persists.
Thank you in advance for you support.
Regards
G.