0% and not charging

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J3B1
Posts: 1
Joined: Tue Dec 12, 2017 4:04
Product(s): Lifebook S7220

0% and not charging

Postby J3B1 » Wed Dec 13, 2017 6:05

Hello, I have a Lifebook S7220 and the battery will not charge. I ordered a replacement battery last week and now have it in-hand. Unfortunately this replacement battery did not fix the issue. I'm still stuck with two batteries at "0% and not charging." In windows, I tried removing/reinstalling the battery items from device manager to no avail.

-Did I receive a DOA battery replacement?
-Has the battery docking component failed?

Any tips, thoughts or suggestions are welcomed.

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