UH572 Faulty Cache Drive

Moderator: ModTeam

SwinBob_72
Posts: 4
Joined: Sun Jul 19, 2015 15:54
Product(s): Lifebook UH572

UH572 Faulty Cache Drive

Postby SwinBob_72 » Tue Jul 21, 2015 1:39

I think my 2 year old UH572 has developed a problem with it's 32GB Cache Drive, and I'm hoping someone can help me fix it.

After using Windows 10 tech preview for a few months, I decided to go back to Windows 7. Install went fine to my main drive (240GB SSD), and I left the laptop installing windows updates for a few hours. After all the windows updates installed I used the laptop for a couple of hours with no issue. Turned it off, then came back to it the morning after and on boot all I got was a black screen. Tried turning it on/off a few times, used reset button on the bottom to reset boot cycle, and still the same, just a black screen. No HD activity lights blinking, just a black screen and the hum of the cpu fan.

After a few more reboot/reset attempts, I decided to leave it on the black screen for a while, just to see what happened. Anyway after quite a long time it started booting into windows 7, and appeared to be working fine. The only issue I could see was that the 32GB Cache drive was no longer visible in Explorer (it had been D:). So I dug around in Device Manager, then DiskPart, and the cache drive has disappeared completely. Tried rebooting the laptop again, and once again got the black screen.

Tried to get into the bios, pressed F2, and waited, and after another long wait got into the bios. Reset everything back to factory default, rebooted and still black screen. I've done some timing and whenever the laptop boots up it takes just shy of 6 minutes for the laptop to do anything after it's turned on. This includes entering the BIOS (F2), boot device selection (F12) or just letting it boot to windows. Whatever I try to do, at boot, the machine is completely unresponsive until this 6 minute period of nothing but black screen has passed.

As you might imagine this is a little 'inconvenient'. If I leave the laptop in windows, and just put it to sleep, it works fine, but if I turn it off, I have to wait ages before it even starts to boot to windows.

My guess is that the Cache Drive has developed some sort of fault, and the BIOS/UEFI/POST is checking it, and taking a (really, really, really) long time to decide that it's not there, and this is what is causing the delay.

If this is the case, is it possible to 'reset' the cache drive? or replace it? or even remove/disable it?

I'm not actually too bothered about the cache drive itself, one of the first things I did when I bought the ultrabook is replace the 500GB HD with an SSD, so the cache drive has been basically used as a windows page file/temp disk, so I don't need it for performance. I just want my machine to boot up properly again.

Anyone got any ideas/suggestions?

SwinBob_72
Posts: 4
Joined: Sun Jul 19, 2015 15:54
Product(s): Lifebook UH572

Re: UH572 Faulty Cache Drive

Postby SwinBob_72 » Wed Jul 29, 2015 12:33

Anyone???

suntan
Posts: 3
Joined: Mon Aug 03, 2015 1:25
Product(s): LifeBook UH572

Re: UH572 Faulty Cache Drive

Postby suntan » Mon Aug 03, 2015 10:46

I am also having the same issue and own a Lifebook UH572. It started about 6-8 months ago and I for some reason was hoping upgrading to Windows 10 would perhaps resolve it but it had no effect since it doesn't seem to be OS related.

I search the bios for a way to cancel/skip the verification of cache at the beginning but no luck. My current workaround is simply to not turn off my laptop...

k0Seek
Posts: 5
Joined: Sat Sep 21, 2013 17:53
Product(s): Lifebook S762

Re: UH572 Faulty Cache Drive

Postby k0Seek » Mon Aug 03, 2015 14:58

Hi,
local service partner should be able to flash SSD firmware, which may solve this problem.

yan2006
Posts: 4
Joined: Wed Sep 02, 2015 16:45
Product(s): UH572

Re: UH572 Faulty Cache Drive

Postby yan2006 » Thu Sep 03, 2015 15:20

I had the same problem so I called to Fujitsu support and they sent me Sandisk I100 firmware.
I did bootoble USB flashdrive and installed the firmware. The problem was solved. I have now a fully working UH572 ultrabook. Thank you Matt - Fujitsu support man.

Spyros007
Posts: 2
Joined: Mon Sep 28, 2015 21:21
Product(s): UH572

Re: UH572 Faulty Cache Drive

Postby Spyros007 » Tue Sep 29, 2015 6:55

Same problem here with my UH572. Could you send me a link to download the i100 32GB Sandisk firmware?? :roll:

yan2006
Posts: 4
Joined: Wed Sep 02, 2015 16:45
Product(s): UH572

Re: UH572 Faulty Cache Drive

Postby yan2006 » Wed Sep 30, 2015 16:45

Give me your e-mail address and I will send you the firmware.
Alternatively, you can ask ukhelpdesk@uk.fujitsu.com and they will send you the firmware.

Spyros007
Posts: 2
Joined: Mon Sep 28, 2015 21:21
Product(s): UH572

Re: UH572 Faulty Cache Drive

Postby Spyros007 » Sat Oct 10, 2015 0:03

you can send me the firmware in this e-mail: spytsr@gmail.com.

Many thanks!!!!!

yan2006
Posts: 4
Joined: Wed Sep 02, 2015 16:45
Product(s): UH572

Re: UH572 Faulty Cache Drive

Postby yan2006 » Sun Oct 11, 2015 17:18

I have sent it. Just be very careful, its your own risk :)

prowler
Posts: 7
Joined: Tue Apr 16, 2013 21:11
Product(s): UH572

Re: UH572 Faulty Cache Drive

Postby prowler » Mon Nov 23, 2015 23:33

could you please also send it to me?

Xeonuser
Posts: 3
Joined: Sun Nov 29, 2015 20:52
Product(s): Fujitsu Lifebook UH572

Re: UH572 Faulty Cache Drive

Postby Xeonuser » Mon Nov 30, 2015 12:39

Can you please send it to me , i have the same problem like you

Thank you

VincentOC
Posts: 1
Joined: Tue Dec 01, 2015 5:49
Product(s): Fujitsu Lifebook UH572 Ultrabook

Re: UH572 Faulty Cache Drive

Postby VincentOC » Tue Dec 01, 2015 15:29

Hi, All,
I have a Fujitsu Lifebook UH572 Ultrabook.
It used to run Windows 7 Home 64bit perfectly fine.
A couple days ago, I upgrade my laptop to Windows 10, since then it started to act up.
Right after every time booting up and also randomly, I got Windows popup message stated that my cache drive faulty. Beside of that popup, my laptop works perfectly fine.
I think that my integrated cache drive, which is Sandisk i100 32GB, needs a firmware update.

Dear, yan2006, please help send me the firmware to nguyentanviet@att.net
Your help really Appreciate!

By the way, other users, please post back if firmware update did solve your problem with cache drive or not. Thank You So Much!

vlimit
Posts: 14
Joined: Fri Dec 25, 2015 20:49
Product(s): Lifebook UH-572

Re: UH572 Faulty Cache Drive

Postby vlimit » Sat Dec 26, 2015 11:14

Same problem here.
Dear yan2006 (or anyone who has it), could you please send me the firmware to jdiaz@virtual-limit.com?
Your help will be really appreciate!

suntan
Posts: 3
Joined: Mon Aug 03, 2015 1:25
Product(s): LifeBook UH572

Re: UH572 Faulty Cache Drive

Postby suntan » Sat Jan 02, 2016 0:41

Hi,

Can someone email the i100 32GB Sandisk firmware to tandinh@gmail.com please?

Thank you
Last edited by suntan on Thu Feb 04, 2016 13:17, edited 1 time in total.

vlimit
Posts: 14
Joined: Fri Dec 25, 2015 20:49
Product(s): Lifebook UH-572

Re: UH572 Faulty Cache Drive

Postby vlimit » Sat Jan 02, 2016 11:57

suntan wrote:Hi,

Can someone email the i100 32GB Sandisk firmware to tandinh1@gmail.com please?

Thank you


Sent... 8)


Return to “LIFEBOOK”

Who is online

Users browsing this forum: No registered users and 3 guests