I seem to get problems like this a lot recently so it's arguable this is me getting old and stupid despite a long career in computing (I retired 4 years back). Bear with me
I have a Fujitsu AH532 which, as far as I can tell, fully supports nothing higher than Windows 8.0 by which I mean that's as high as the driver support appears to go (even though, when I got it, it had a part-functional version of Windows 10 on it). It offers partial support for Windows 8.1 and 10 but, particularly on recent versions of Windows 10, it is sluggish in operation; it takes the best part of two minutes to reach the desktop, folders seem to take ages to open and shutdown takes nearly half-a-minute whereas they are reasonably snappy on Windows 8x and shutdown takes less than 10 seconds. Windows 8.1 and higher versions don’t seem to support the trackpad.
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OS Version: Microsoft Windows 8, 64 bit, Build 9200, Installed 20210411094222.000000+060
Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics 4000
Hard Drives: C: 446 GB (413 GB Free);
Motherboard: FUJITSU FJNBB2A, s/n 578703-01R3401224
System: FUJITSU // Phoenix Technologies Ltd., ver FUJ - 20E0000, s/n YLKV149823
Antivirus: Windows Defender, Enabled and Updated
I found a Fujitsu support page for the drivers, but listing them on the page and actually getting them to download seem to be two entirely different level issues.
Normally laptops offer some kind of factory reset option and I suspect this one once had one, it just doesn't any more by which I mean I have tried every way I can to do a factory reset, it just doesn't work. Equally clearly, the factory reset partitions are still there (image attached), just inaccessible to me; which brings me to my question.
Is there any way of accessing the reset files and reinstalling them on the hard drive that doesn't involve the standard way of doing it? Pressing [F12] brings up a boot option list as expected, but apparently it should also have a recovery option on it and it doesn't.