guillermoalberto wrote:... Anyone at Fujitsu could help me?...
This is a user
forum. For support from Fujitsu people, contact their support. There should be no problem in telling a customer how to upgrade memory.
Now - I don't know about the design of V series, but past experience tells me the screws needed to replace/upgrade RAM should have a symbol of a memory module next to them. Do you see anything like that on the bottom of your notebook? If you're sure the memory slots are under the bottom lid, see if it's held by latches or more screws. It's possible there's an extra screw holding it under the keyboard or thereabouts.