W5011 with RTX A4000 overheating fans at 100%

[Labsy]

Hi,

We have sold a dozen of w5011 workstations with i9 11th gen. CPU and RTX A4000 16G graphics card. They all are overheating, primarily graphics card reaches 92 deg. Celsius, all fans are spinning 100% and it is abnormally loud. Even at moderate work with graphics programs.

From my point of view this graphics card simply cannot cool down with 1 small fan.

Is there any solution, or we will need to replace all graphics with something, which have 3 big fans?

[Ask Fujitsu]

Hello Labsy,

Thank you for contacting Fujitsu!

We kindly advise you to create a ticket with the local Service Desk, and include a list of the serial numbers for the affected units.

Best regards,
Fujitsu Forum Support