R920 memory upgrade

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ludman
Posts: 1
Joined: Fri Feb 18, 2022 6:41
Product(s): Fujitsu Celsius R920

R920 memory upgrade

Postby ludman » Fri Feb 18, 2022 10:42

Hi,
I have a Fujitsu R920 workstation.
Dual processor, 8x4 GB DDR3 1600Mhz RegECC rams. It worked perfectly. Yesterday I replaced the rams with 8x16 GB ddr3 RegEcc 1600Mhz ram. These rams are tested, flawless.
The 8x16 ram was in the same place where the 8x4 was.
After switching on, only one channel worked, only 16GB of the 128GB ram.
I switched back to 8x4 GB, the same is true after turning it on, but only 4GB of that works, so one of the quad channels.
There is no ram error.
What could be the problem?
What is the solution?
Thanks!
Ákos

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Ask Fujitsu
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Re: R920 memory upgrade

Postby Ask Fujitsu » Wed Feb 23, 2022 16:54

Hi There :)

We've contacted the team are will come back to you once we know more!
In case you wish to add further details to your comment. just let us know! :)

Kind regards,
Forum Support Team

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Re: R920 memory upgrade

Postby Ask Fujitsu » Thu Feb 24, 2022 17:07

Hi there,

The feedback we have is to refer to manual:

https://support.ts.fujitsu.com/IndexDow ... B0A92F7969

Technology:- DDR3 1066/1333/1666 unbuffered single rank or dual rank DIMM modules with or without ECC Any combination of x8 UDIMMs, with 1Gb, 2Gb or 4Gb DRAM density supported.
- DDR3 800/1066/1333/1600 registered single rank or dual rank DIMM modules with ECC.
- DDR3 800/1066 registered quad rank DIMM modules with ECC.
Connector: 240 Pin, 1.5 V, 64/72 Bit



Please also see page 64 to check supported modules and sequence of plugging modules on motherboard.

Kind regards,
Forum Support Team


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