Celsius W420 BIOS admin password reset

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malcolm4
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Joined: Wed Aug 14, 2019 8:15
Product(s): Celsius W420

Celsius W420 BIOS admin password reset

Postby malcolm4 » Thu Aug 06, 2020 6:41

Does anyone know how to reset the BIOS administrator password on a Celsius W420?

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Ask Fujitsu
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Joined: Fri Aug 02, 2019 10:02
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Re: Celsius W420 BIOS admin password reset

Postby Ask Fujitsu » Mon Aug 10, 2020 13:46

Hello Malcom,

This is the feedback we received from our team:

Please ask customer to fill in the attached two docs - Affidavit and Formless Confirmation. In Formless Confirmation customer is asked to provide Return Code, on basis of which we are able to reset the BIOS password. Customer needs to perform a procedure for Deskbound Devices described in Formless Confirmation doc:

When asked for BIOS password, please enter
these strings to obtain a special 6x4 numeric or
alpha-numeric return code:
23fbb82a (hit return key)
d2f65c29 (hit return key)
ca3db92a (hit return key)
Reboot or turn off the system!

Afterwards please send us these two above mentioned docs filled in by the customer.


We look forward to hear back from you!
best regards,
Ask Fujitsu

malcolm4
Posts: 2
Joined: Wed Aug 14, 2019 8:15
Product(s): Celsius W420

Re: Celsius W420 BIOS admin password reset

Postby malcolm4 » Mon Aug 10, 2020 18:20

I don't see the two attached documents?

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Ask Fujitsu
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Posts: 104
Joined: Fri Aug 02, 2019 10:02
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Re: Celsius W420 BIOS admin password reset

Postby Ask Fujitsu » Tue Aug 25, 2020 8:49

Here are the documents! Let us know if you can see and have access to them. Please fill them in :)
Attachments
Formless Confirmation - Formlose Bestätigung.pdf
Formless Confirmation - Formlose Bestätigung.pdf
(84.02 KiB) Downloaded 10 times
Affidavit Eidesstattliche Erklärung.pdf
Affidavit Eidesstattliche Erklärung
(88.35 KiB) Downloaded 6 times


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