D538: problem with add VGA card

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moduscomputer
Posts: 3
Joined: Wed Nov 08, 2023 12:25
Product(s): Esprimo D538

D538: problem with add VGA card

Postby moduscomputer » Wed Nov 08, 2023 14:02

I'm going crazy to setup a new VGA card. Tried a quadro T400 and a GT730, checked bios option (disabled onboard, tried all option about dedicated VGA) but no new card appears in hardware management and the integrated VGA works ever. Someone knows why?
Thank you,

Matteo

sewretro1981
Posts: 1
Joined: Thu Nov 09, 2023 12:33
Product(s): Esprimo D538 PC

Re: D538: problem with add VGA card

Postby sewretro1981 » Thu Nov 09, 2023 14:30

I am struggling too. I have bought another screen for my D538 and have bought the HDMI to usb connector. It still wont work.

Sorry to piggy back onto your thread but didn't want to post another question when I think the answer to your problem will be the answer to mine.

I have no idea about VGA cards so am a bit worried about that bit. Hopefully any other answers you get will give me the answer I need too! :)

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Ask Fujitsu
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Re: D538: problem with add VGA card

Postby Ask Fujitsu » Fri Nov 10, 2023 10:44

Hello and thank you for contact with FTS.


The FUJITSU ESPRIMO D538 Desktop PC provides superior expandability features in a smaller chassis design and was available with CPU's up to 8th and 9th generation of Intel's Core processors. The integrated graphics card of 8th gen. Intel Core technology was the Intel UHD Graphics 630.
Processor-integrated graphics details: resolution max. 4096 x 2304 (DisplayPort). shared video memory: Up to half size of total system memory, dual display support, DP supports Ver. 1.2 incl. Multi-Stream and DVI-D interface supports audio output for HDMI monitors.
Onboard the D538 you will find 3 PCIe slots. The middle one (blue) is PCIe x4(2.0), please note that VGA extension card only works in the PCIe x4 slot (the blue one).
Additional graphics cards can be installed in the top PCIe x16(3.0) slot and examples of compatible graphics cards are here:
NVIDIA QUADRO P400 2GB, LOW PROFILE:
https://www.nvidia.com/content/dam/en-z ... nl-WEB.pdf
or AMD Radeon R7 340 2GB Low Profile (bus interface PCIe 3.0 x8).


In case of any issues please proceed with standard troubleshooting steps, make sure to use the correct PCIe slots, check the cables, see the BIOS settings and set:
BIOS -> Advanced -> Graphics configuration -> Primary Display: Auto
BIOS -> Advanced -> Graphics configuration -> Internal Graphics: Enabled

Kind regards,

Forum Support team

moduscomputer
Posts: 3
Joined: Wed Nov 08, 2023 12:25
Product(s): Esprimo D538

Re: D538: problem with add VGA card

Postby moduscomputer » Fri Nov 10, 2023 12:01

So the quadro T400 should be the right choice (https://www.pny.com/nvidia-t400-4gb tested on another computer, it's ok). I'll check again the bios settings (last revision 26/09/2023).
Thank you!

Matteo

moduscomputer
Posts: 3
Joined: Wed Nov 08, 2023 12:25
Product(s): Esprimo D538

Re: D538: problem with add VGA card

Postby moduscomputer » Fri Nov 10, 2023 18:27

Tried every combination of settings witch Primary Display and Internal Graphics but no way to use a PCIex 16x VGA card, never video output and the integrated VGA continues to work. I hate it! I build PC systems from 20 years and never found a ***** computer like this... :x
Any other advice?
Thank you,

Matteo


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