Esprimo Q556/2 M2 SATA not recognised

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kilcadzow
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Joined: Mon Mar 20, 2023 15:19
Product(s): Esprimo Q556/2

Esprimo Q556/2 M2 SATA not recognised

Postby kilcadzow » Mon Mar 20, 2023 16:25

The M2 socket which takes the 2280 SSD underneath the fan is not recognised. The 2.5" SSD is recognised OK using the power/SATA plug from the corner of the motherboard.

The motherboard is 3401-U16, if I remember right, and the Q556/2 manual implies that both should work together.

BIOS update, maybe?

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Ask Fujitsu
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Re: Esprimo Q556/2 M2 SATA not recognised

Postby Ask Fujitsu » Wed Mar 22, 2023 16:27

Hello and thank you for contacting Fujitsu Forum Support!


The FUJITSU ESPRIMO Q556/2/D, featuring full desktop PC functionality in a stylish and compact mini PC, is a real eye-catcher on your desk. Unfortunately, but the D3403 ESPRIMO Q556 (with D3403) has only the M.2 module for M.2 WLAN 802.11ac (2x2) and BT 4.1 (dedicated regions only, up to BT 4.2 depending on OS version).
But depending on your specific product, there may be possibility of using the PCIe SSD modules and one 2.5'' HDD. Please see the page 61 of the expansion options in Operating Manual, here: https://support.ts.fujitsu.com/IndexDow ... 06766A2112 or attached to this call.

Best regards,
Fujitsu Forum Support

kilcadzow
Posts: 3
Joined: Mon Mar 20, 2023 15:19
Product(s): Esprimo Q556/2

Re: Esprimo Q556/2 M2 SATA not recognised

Postby kilcadzow » Sat Mar 25, 2023 12:11

The motherboard in my q556/2 is D3403-U14 and there is a M2 2280 socket underneath the fan. This is not recognised with the 2280 SSD in the socket.

kilcadzow
Posts: 3
Joined: Mon Mar 20, 2023 15:19
Product(s): Esprimo Q556/2

Re: Esprimo Q556/2 M2 SATA not recognised

Postby kilcadzow » Sat Mar 25, 2023 22:14

I have solved the problem, thanks to your comments! The 2280 SSD must be NVMe for it to be recognised. An M2 SATA SSD doesn't work. I put the 2280 MVMe SSD from my HP desktop in my Q556 and it works just fine.
Many thanks for your help.


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