bios is not recognise disks

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konstantinosdms
Posts: 3
Joined: Thu Feb 22, 2024 18:55
Product(s): fujitsu primergy tx1320m3

bios is not recognise disks

Postby konstantinosdms » Fri Feb 23, 2024 19:46

Hi i bought a primergy tx1320 m3 second hand, and try to install windows 10. The bios cannot see the drive in it, whn it loging in uefi it sees the raid controller, whn i am in bios csm enabled it cannot see the disks. any suggestion?

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Re: bios is not recognise disks

Postby Ask Fujitsu » Mon Feb 26, 2024 16:40

Hello,
Thank you for your post on the Official Fujitsu Forum!

We would like to inform you, that described issue requires deeper analysis and hence it might be necessary to provide logs, journals, reports and/or any other additional information which are necessary in troubleshooting process. Please bear in mind, that Official Fujitsu Forum is public and nothing that contains confidential information cannot be post on it. Due to this, please submit a ticket to Fujitsu's Technical Support via one of given options:

1. Using contact form available on the site: https://support.ts.fujitsu.com/IndexContact.asp?lng=COM tab "Contact us").

2. Contacting one of our ServiceDesk Office in your country. Please visit https://support.ts.fujitsu.com/IndexContact.asp?lng=COM and click "Your Service Desk" tab. You can find contacts to each Fujitsu's Technical Support divisions on the world there.

3. Sending an email to address: technical.support@ts.fujitsu.com. Message sent should contains below information:

- Product ID or serial number of your device
- Operating system on the device
- Description of failure
- Changes of Hardware or Software configuration before malfunction of the system
Thank you,

Primergy Technical Support Team"


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