Primergy RX2530m5 BIOS BUG (Admin Password)

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marius_004
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Primergy RX2530m5 BIOS BUG (Admin Password)

Postby marius_004 » Tue May 23, 2023 9:54

Hello,
We upgraded our BIOS of two exactly same servers(2530 m5).

After the upgrade to version V5.0.0.14 R1.34.0 we couldnt boot without entering the Admin BIOS Password on both servers. We tried everything from reseting the BIOS to turning off the self check. If u enable the user Password and turn on always ask for boot it works fine, but if u turn the option off it still asks for admin. It doesnt change anything when u boot to the OS after typing it in. On reboot it always asks for Password.
When you clear both Passwords it just works. Now we decided to downgrade to V5.0.14 R1.33.0 and it did work immediately.

We think its a Firmware Bug because it happened on both servers and reseting and troubleshooting didnt change anything

We hope it will be fixed soon. :D

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Ask Fujitsu
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Re: Primergy RX2530m5 BIOS BUG (Admin Password)

Postby Ask Fujitsu » Wed May 31, 2023 15:36

Hello :)

Could you please provide the System Report.xml log from iRMC console ?

Thank you.

Kind regards,

Forum Support team

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Re: Primergy RX2530m5 BIOS BUG (Admin Password)

Postby Ask Fujitsu » Mon Jun 19, 2023 13:05

Hello :)

We kindly inform you that his will be fixed with new bios version.
As workaround you can use this two points:
a) Downgrade to BIOS 1.32.0 again or
b) Remove the BIOS Administrator password


Providing a new BIOS version which includes a fix of this issue will take several weeks / month until it will be available.
It is not only developing the BIOS, it is also testing. This needs time and resources.

Thank you for your patience.

Kind regards,

Forum Support Team


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