M.2 Fixings

[RoboHump]

Fujitsu Forum
15-June-23
Hi,
I need some advise please, on the Celsius W580 motherboard the M.2
socket has been rased some what, I presume to give better air flow for the M.2 Cards (Good). Unfortunately longer fixing screw and spacer to go between the threaded boss on the motherboard and the underside of M.2 card to hold it parallel to the motherboard. If a Fujitsu part exist would you supply a part number or tell me were I can find then.
Many thanks in advance.

[Ask Fujitsu]

Hello

Could you please provide us with the serial number of your product ?

Thank you

Kind regards,
Forum Support Team

[RoboHump]

Hi,

Sorry all I can give you is the motherboard No D3617-A15 GS 1, and other numbers on the motherboard label are 62432360 and CP770454-01
I'm replacing and Upgrading from an previous defective none working D3517 motherboard.

Hope's this helps

[Ask Fujitsu]

Hello

We would like to inform you that the case should be registered by providing the correct server serial number of the mentioned product.

Kind regards,

Forum Support Team

[RoboHump]

Hi,
O.K the serial number taken from the label on the top of the case is YMER003890.
Please remember originally the computer was a Celsius W570 model, but now
it has been fully upgraded to a Celsius W580 model.

While I have your attention, with Fujitsu recommendation I'm using a heatsink (Low)
CPU cooler in conduction with my processor, am I right in thinking that cooler is widely
known as a heat tube cooler. , a simple Yes or No will do.

[Ask Fujitsu]

Hello

We kindly advise you to reach our technical support team using this link: https://support.ts.fujitsu.com/IndexSel ... rope-panel.
While following the link, please select Your Service Desk > Your Location > Country of Choice. Following these steps, you will then find all the contact information from the teams based in your region displayed on your screen. If your country doesn’t have a business unit, please select another country nearby your location so that they can assist you.

Kind regards,
Forum Support Team