WM5.0 cancelled on Loox 718/720?

All topics related to Handhelds. (SX45, PocketLOOX)
pachallis

WM5.0 cancelled on Loox 718/720?

Postby pachallis » Sat Nov 19, 2005 13:33

Cross posted from <A HREF="http://www.firstloox.com" TARGET=_blank>www.firstloox.com</A> <P>In this is a long discussion topic "Officials: WM5 upgrade will NOT be available for LOOX 720 - True or False?" basically stating the FSC have cancelled the WM5.0 upgrade for the Loox 718/720.<P>This is what I posted:<P>I've only recently joined firstLoox and wish I'd done so long ago. It looks a great forum.<P>I purchased a 720 back in July after having a heart attack and wanting something to keep my mind active (I'm a bit of a nerd!). I did a good search through all the PDA magazines and product web sites looking at Dell, HP and FSC PDAs before making my final decision.<P>I was sold on having a VGA display, and I finally chose the 720 over the Dell Axim V50 because of all the great write-ups and found the press release from June at <A HREF="http://www.fujitsu-siemens.co.uk/rl/news/200605.html" TARGET=_blank>http://www.fujitsu-siemens.co.uk/rl/news/200605.html</A> stating that it was going to support Windows Mobile 5.0 in autumn 2005 - so I was making a relatively future-proofed decision<P>I was really looking forward to Windows Media Player 10 (which the Dell had already); Direct 3D mobile support and the new MS Office prorams.<P>Hence I was most upset to see that FSC had quietly dropped WM5.0 without any formal announcement.<P>I've read all the posts about why I don't want / don't need WM5.0 and/or why 2003V2 is faster, but that is not the point. <P>I used to work for Fujitsu companies for 14 years and what always impressed me was the honesty and integrity of the company. FSC made a press release on June 20 2005 and they should now either honour the annnouncement or offer some form af compensation to owners. An honest and integral company should not be forcing customers to take them to court to resolve this. They should value their current clients who (like us) act as free salespeople promoting their products for them.<P>I think FSC should make another press release now stating something like "for those customers who purchased Pocket Look 720s between June 20 2005 and today, FSC will offer those cutomers a free replacement by a x999 (or whatever the WM5.0 model will be) in March 2006 (or equivalent trade-in deal)".<P>If FSC do not, then this failure to honour their press releases means that any other press release by FSC must be treated as totally valueless, and I (personally) will never purchase an FSC product again.<BR>

ngeiss

Re: WM5.0 cancelled on Loox 718/720?

Postby ngeiss » Mon Nov 28, 2005 15:21

That is what I got back from technical support at FSC:<BR>Update to Windows Mobile 5.0 will be available starting with January (2006 hopefully :-)) via <A HREF="http://www.pocketloox-choice.de" TARGET=_blank>www.pocketloox-choice.de</A> <BR>They didn't know if it will be will be free of charge. <BR>For details you might ask at the Customer Interaction Center <BR>01805 372 100<BR>cic@fujitsu-siemens.com<P><BR>


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