Great, there is someone at least noticed my case!
Our company(company I have worked for), we acctually give high impression to FS laptops.
I have recently purchased another new one to my employee, now I knew I made wrong decision.
As you said, I actually sent to the shop I purchased after one week, (I especially asked them when i bought it, within 14 days I could ask to replace to new one if something wrong). so I went to there within 7 days only, they told:"oh, there is something wrong with DVD and micphone,we cannot give you new one, because the box has been opened, if you didnot open the package, within 14 days, i give you a new one", Stupid right??
Ok I then told them I could add 400 euros more buy a more expensive one, and get the 7 days old computer returned, of cos, i couldnot as you know, so, only thing is repair, I sent to them yesterday, was thinking it takes 2 or 3 days, but today, when i called and confirm, they said 2 weeks. So I have to cancel the repair, because I cannot wait for 2 weeks, need to work.
FS computer is ok, but service/refund/replace is so bad, bad service reputation may destroy sells. at least, our company and friends will NOT be recommend to buy anymore,