[H240] Celsius Fingerprint Problem

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tibabogdan
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Joined: Mon Mar 12, 2007 14:40
Location: Romania
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[H240] Celsius Fingerprint Problem

Postby tibabogdan » Mon Mar 12, 2007 15:50

Hello,

I need help with the following problem:

I have a celsius h240 with xp pro. i have smart case software and i cannot setup my finger print sensor. After i get into the software and i am supposed to put a finger on the sensor, i see on the monitor the finger that i've puted on the sensor but it says "Biometric Function Failed" . I havent found any solution yet. Can anyone help me please? Did any of you meet the same problem?

Regards,
Bogdan Tiba.
The usual... lord of time... bla bla bla.!?

tibabogdan
Posts: 2
Joined: Mon Mar 12, 2007 14:40
Location: Romania
Contact:

Postby tibabogdan » Wed Mar 14, 2007 15:27

hello,

still no ideea anyone?

Regards,
Bogdan
The usual... lord of time... bla bla bla.!?

CelsiusUser
Posts: 12
Joined: Sun Feb 12, 2006 15:14
Product(s): Celsius H265
Celsius M450
Lifebook S7110
Storagebird LAN2 500GB
Location: Cologne

Postby CelsiusUser » Mon Apr 30, 2007 13:25

Hi,
I have a Celsius H240 too. I had the same Problem first, until I figured out that you have to slide the Finger over the Fingerprint Sensor slowly (2 or 3 Seconds per Finger.

To install your Finger in the Fingerprint Software you have to scan your finger 3 times, but this is also mentioned by the Smarty Software.

My Fingerprint sensor works perfectly now.
Hope this helps a little bit.

Greetings

CelsiusUser

flying
Posts: 1
Joined: Tue Mar 25, 2008 16:24
Product(s): Celsius

Re: H240 Celsius Fingerprint Problem

Postby flying » Mon Mar 31, 2008 10:09

Hello, when I want to "enroll fingerprint", I select the finger, I put the password in the popup and I do not have the time to scan my finger, before one second, there is this message "Biometric function failed".

On the smarty administration options, I select FIngerprint and Windows password. The AutenTec appears to be installed but it is not in the Smarty administration Readers menu, there is only 02 micro PCMCIA reader.

Any ideas ?

Second question, is there a credential manager will work with Vista 32 ?

Thanks


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