Error description: Hi, I wonder if anybody else has experienced the following issue, and if so, how it was resolved: USB port on Q550 works correctly. 4xUSB ports on Cradle Dock (F917-L100) do not work when Q550 is docked. Power from Cradle is recognised by docked Q550, USB ports are not. Have bought 2x Cradle Dock units (S26391-F917-L100) both exhibit the same behaviour. Have tried a variety of USB devices in the USB ports in the cradle with the Q550 docked (i.e. keyboard, mouse, memory stick) and whilst they all indivisually work when connected to the Q550 single onboard USB port, none will work through the cradle. Device manager exhibits no unrecognised or disabled devices. Q550 is factory standard. Thoughts or advice would be appreciated.
Product: Stylistic Q550
Additional hardware: Cradle Dock S26391-F917-L100
Operating system: Windows 7 Professional
Application software: Stanadrd Factory Build