[W360] I can not install the Intel® Matrix Storage Manager

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nieflo
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Joined: Wed Aug 13, 2008 15:03
Product(s): W360 IQ35 Q6700

[W360] I can not install the Intel® Matrix Storage Manager

Postby nieflo » Wed Aug 13, 2008 15:14

When I trie to install the Intel® Matrix Storage Manager, the orginal version from the support CD: the PC tells me that I he dosen't fullfill the minimum requirements for installing the software, which is strange since it should be the suitable software for this product.

Don't see where I could have failed?! Maybe someone else encountered the same or a simialr problem...


Thanks for your help

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Alexander FTS
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Re: [W360] I can not install the Intel® Matrix Storage Manager

Postby Alexander FTS » Wed Aug 13, 2008 20:13

Hello,

you can´t install it because AHCI or RAID is not active for SATA ports. You can change these settings in BIOS setup. Please notice that changes might affect a BSOD (Stop: 0x0000007B) or endless booting because a change of SATA controller mode causes also a change of it´s PNP-ID. Windows doesn´t like this in case of HDD controllers.

Regards,
Alexander
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