Hi All,
One of our customers is currently having an issue when printing from any Microsoft office program. When she goes into word or excel etc and goes to file, print, the program will freeze and say it’s not responding. I have tried several different options in order to try and stop this problem from reoccurring. So far we have disabled by directional printing, disabled print drivers, repaired & reinstall office many times, used the recovery disk to try and reinstall/repair windows 7 and set the print spooler to run automatic instead of manual. We are now running out of ideas of what to try and any help from yourselves would be much appreciated.
Looking Forward to Hearing for you