Can you print from any other app such as Wordpad / notepad ?
I need make and model of printer being used
USB or other, Any other usb devices attached?
Picture upload of what is in your Devices and printers. Snapshot of your device manager
When was the printer last working OK (or has never worked)
I have seen people complaining about this but they are using Office 2007 (was Anti Virus related)
What Office version are you using?
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