Postby olshevch » Tue Feb 13, 2007 8:53
If your device is connected through USB and your USB works perfectly with other devices, then I don't think that you need a BIOS update.
Also I know a few cases, when HP PC's have weird problems with USB compatibility. So, I am suspicious about it.
Anyway, HP support could have a reason. So, check your PC for viruses.
PS Try to install all updates for Windows first.