I got a Lifebook S760 (8GB RAM/Win 7 Pro 64bit preloaded) a year back. From the very first day I have noticed that the Bluetooth driver is getting installed without any problem. But I can't start any Bluetooth services (File transfer or Image Transfer etc.) on the device. The Notebook is being discovered by other Bluetooth enabled devices like other laptops or mobile phones. The notebook's Bluetooth device also detects other Bluetooth devices nearby. But None of the Bluetooth services are running on the system.
I have called the authorized service person who also failed to use the Bluetooth device. They finally (along with Fujitsu Support Desk, India) asks me to Format the entire hard disk (not a logical partition, but the entire disk) to diagnose the problem. They told me that this practice may or may not work to solve my resolve my problem.
My questions area:
a. Have anybody faced this problem with Win 7 64-bit ?
b. Is it a normal practice to format hard disk (not merely a system reload) to rectify Bluetooth problem?
c. Could there be any hardware or system issue, e.g. power, interrupt etc.