[Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby oversized » Sun Feb 07, 2010 1:33

News: BIOS version 1.10C dated 12.01.2010 is out!
current BIOS V. 1.10C:
Solved problems:

- Fix CMOS clear issue.
Known errors, problems and restrictions:

- none

Additional information:

- After BIOS flash the BIOS menu settings are reset to default values.
But the passwords will be kept.


http://support.ts.fujitsu.com/com/suppo ... loads.html
Amilo Pi 3525 Eclipse black, 4096 MB RAM, Penryn-3M core P7350 (2.0 GHz, 1066MHz FSB, 3MB L2 cache) / OpenSolaris 2009.06 / Ubuntu 10.04.04

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby NeoLojik » Sun Feb 07, 2010 23:15

I never thought I'd see the day.... Fujitsu, I take back all the bad things I said ^u^

I just grabbed the gentoo-minimal-amd64 ISO which I knew caused the reboot when booting. This is the same ISO I used when I figured out the reboot was happening when loading the ACPI thermal module. My Pi3525 was running 1.09C and as expected the machine rebooted as soon as it loaded the ACPI modules. I booted up into Vista and applied the BIOS update.

The update resets all the BIOS settings, make sure you set them back afterwards!

Booting the ISO running 1.10C I had expected it to reboot, but it didn't! The ISO booted without a single issue. I confirmed it was indeed running in x86_64 mode and I can see and access all 4GB of RAM. Fujitsu have really come through and finally fixed the 64bit issue. Whether intentional or not, it does work.

I don't have the time right now to try installing a 64bit version of Windows, or Linux, so I'll leave that to you guys to test and report back.

Assuming it really is fixed... Thank you Fujitsu! You've corrected the only issue I had with this excellent machine!

Addition:
All the ACPI data under Linux is available and correct. It truly does seem like this long-standing issue is finally fixed ^^ I eagerly await others to give it a full test.

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby oversized » Sun Feb 07, 2010 23:43

Really?! OMG I can't believe it! :)

Solved problems:

- Fix CMOS clear issue.

^^ I thought that was the only issue in this release... so I postponed the flashing process (btw, there's no ISO version available, which is way more secure than flashing from Windows :? )

Gonna give it a try ASAP.

But why they didn't mentioned it in the release - something like "Fixed 64 bit random reboot issue on configurations >3 GB of RAM" :D

If this flash works as expected - I'll take back all the bad things I said too :P 8) :lol:
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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby oversized » Mon Feb 08, 2010 0:54

Spread the news folks! :)

Code: Select all

jack@opensolaris:~$ isainfo -v
64-bit amd64 applications
   sse4.1 ssse3 cx16 mon sse3 sse2 sse fxsr mmx cmov amd_sysc cx8 tsc fpu
32-bit i386 applications
   sse4.1 ssse3 ahf cx16 mon sse3 sse2 sse fxsr mmx cmov sep cx8 tsc fpu



Code: Select all

Total                             4020 MB
Physical                          4020 MB
-------------------
Memory: 4029M phys mem, 3151M free mem



:D 8) 8) 8)

At last!!!

No reboot for ~45 min of hard surfing... this is it I think :) :D 8)

This one goes to Fujitsu:
Image Image Image


For NeoLojik, supertrope and others who contributed in this topic :

Image
8)
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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby NeoLojik » Mon Feb 08, 2010 2:28

Fantastic! Thanks for testing oversized.

Fujitsu, I dunno if this was an intended fix, or whether it was simply a fix pulled in from the latest code from Phoenix, but thank you ^^

Hopefully the issues with Windows 64bit are gone too, I may give it a test in the future.

All the best everyone ^^

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby oversized » Mon Feb 08, 2010 12:05

Image

I'm typing this from W7 x64 RC. See attachment, i disabled max memory = 4095 workaround (~3GB usable) and now Win is stable as expected with full 4 GB's of RAM usable :D 8)
Machine is perfectly stable, ORTHOS torture ran for 2 hours... :!:
Attachments
w7x64_full.png
W7 RC x64 without max mem=4095
w7x64_full.png (328.48 KiB) Viewed 15063 times
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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby temistokles » Mon Feb 08, 2010 14:13

Great news!

Unfortunatelly I seem to have a problem flashing the BIOS with x64 Windows 7. The flash software reports a problem loading the driver \AppData\Temp\PhlashNT.sys, although running as Administrator with UAC turned off.
Have you done the flash from within 32bit system?

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby NeoLojik » Mon Feb 08, 2010 14:39

I strongly recommend against flashing from within Windows 64bit as you're still running 1.09C which is unstable. Your best course of action is to wait and hope Fujitsu post the bootable CD for the flash.

If your machine reboots while flashing, it will almost certainly kill it and you'll have to send it to be repaired.

I could modify the existing CD to flash the new BIOS, but to be honest, I'm not prepared to risk anyone's machine by doing so. You'll either have to wait for Fujitsu to post it, or find another way of flashing it. Sorry =)

Addition:
Just to add. The Flash utility provided by Fujitsu for Windows only functions under 32bit as it has to load a driver to flash the BIOS. It's called WinPlash, google will help you find a way of making it function on a 64bit Windows system, but again I must stress I would seriously recommend against doing so whilst running 1.09C. If the machine reboots mid-flash there's no way I know of to recover it without sending it off to Fujitsu for repair.

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby supertorpe » Mon Feb 08, 2010 14:51

What good news!
I've made a boot cd to upgrade the bios. You can download the ISO from here: http://www.2shared.com/file/11217364/85 ... ootcd.html

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby supertorpe » Mon Feb 08, 2010 15:00

As NeoLojik says, the BIOS upgrade is a delicate operation, so do it at your own risk. Although the CD I uploaded is the one I've used this morning without problems.

I forgot to mention that when you boot with the CD, you must write the following command and press <ENTER>:

phlash16 /c /cs /s /x flashabl.rom

How to fix a corrupted BIOS using the Phoenix Crisis Recovery Disk: http://web.telia.com/ ~ u43311424/crisis-recovery-disk

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby oversized » Tue Feb 09, 2010 10:24

NeoLojik wrote:I strongly recommend against flashing from within Windows 64bit as you're still running 1.09C which is unstable. Your best course of action is to wait and hope Fujitsu post the bootable CD for the flash.


Perhaps temistokles' Amilo is preinstalled with only 2 or 3 GB's of RAM, which would make a stable environment for x64 systems :)

P.S. how's everybody doing, 1.10c flashed already and running x64/4GB without any issues? 8)
I've noticed that my webcam always goes on after shutdown with new BIOS 1.10c. With previous versions the cam was able to 'remember' the power state - on or off. It's not that a big deal is :P
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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby supertorpe » Tue Feb 09, 2010 13:43

oversized wrote:P.S. how's everybody doing, 1.10c flashed already and running x64/4GB without any issues? 8)
I've noticed that my webcam always goes on after shutdown with new BIOS 1.10c. With previous versions the cam was able to 'remember' the power state - on or off. It's not that a big deal is :P


Like the switch on the webcam, it seems that after a reboot, the wifi switch state does not remember its previous state.
Apart from that, everything seems to be going well :D

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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby oversized » Thu Feb 11, 2010 0:13

supertorpe wrote:
Like the switch on the webcam, it seems that after a reboot, the wifi switch state does not remember its previous state.
Apart from that, everything seems to be going well :D


That's odd - my webcam does remember the previous state, like with previous BIOS releases. Just the Wi-Fi card goes always on after a reboot/shutdown. Perhaps the BIOS option "Wireless card disabled" will do the job :D

Cheers!
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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby oversized » Fri Feb 12, 2010 15:05

80%: This rating is not convincing. It must be considered, that there exist hardly any laptops, which receive a rating below 60%. This notebook is evaluated below average, this is not really a recommendation for purchase.

http://www.notebookcheck.net/Fujitsu-Si ... 757.0.html

Are they nuts? This laptop didn't received below 60% rating, it's 80%! :evil: Evaluated below average = 80% ?!?! Crazy. :x What's an average then, 90% out of 100%?! :lol:
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Re: [Pi 3525] 64bit OS problems - random reboots with 4 GB RAM!

Postby temistokles » Thu Feb 18, 2010 19:40

Hello again!

oversized wrote:Perhaps temistokles' Amilo is preinstalled with only 2 or 3 GB's of RAM, which would make a stable environment for x64 systems :)

No, I have been lucky enough and successfully installed x64 without a reboot, then I have lowered the usable memory to 3 GB.

FS finally released an ISO-based BIOS flash, which can be downloaded (although, the date says, it has been reliesed in January :wink:). In my case, the flash ran fine, for now, no sudden restarts appear (using 4 GB of memory). If anything changes, I'll let you know.


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