Update: Fujitsu Siemens Computers at 2006/09/06
Dear AMILO Forum users:
Over the past months we have been working on items that have been brought to our attention by you. First of all we would like to thank you for bringing these issues to our attention as well as for your patience while we worked through our process to get the requested answers. Please find in the following our explanations and technical statements in order to meet your justified demand for highest technical quality.
We would like to hightlight that in our last service update we solved the lagging during gaming, listening to music, watching DVD or office applications. For this issue please download the new VIA SATA RAID VT6421driver version 5.1.2600.440a which we recommend below (in item 1).
Your items in detail:
1. Lagging while gaming, playing DVD, listening to audio files and use MS office applications on the notebook.
Symptom:
On some systems video or audio may sporadically stutter (lag) for one second while playing games, playing DVDs or listening to audio files on your notebook.
Solution: Root cause of this behaviour has been a sporadic performance drop in some cases in the data transfer between hard disc and system, which can be solved by a new VIA SATA RAID VT6421driver version version 5.1.2600.440a. We want to point out that the hardware is not affected.
The new driver has been available since July 15. Link to download:
http://support.fujitsu-siemens.com/com/ ... loads.html
2. "brrr"-sound under Windows XP
Symptom:
- the sound is interrupted briefly (approximately one second) or may stutter (“brr”- sound)
- the modem throughput decreases
Solution: The symptom does only occur while switching the screen mode (e.g. change in resolution) and has absolutely no impact on the normal use of the system. The root source has been the NVIDIA graphics. NVIDIA has confirmed this issue in a service bulletin they have submitted to Fujitsu Siemens Computers. According to NVIDIA the behavior (sound & modem ) only happens during mode set. It is accepted by NVIDIA as limitation.
3. Lagging only while gaming
Symptom: Lagging while gaming
Solution: After doing extensive research with our suppliers and gaming companies, we came to the conclusion that the issue the forum has pointed out is an industry issue, that is not specific to Fujitsu Siemens Computers or its products. The installation of gaming software on both, desktop and notebook, might require an adjustment of the settings, particularly in video/graphic settings as most of the 3D games have their own graphic settings which will influence game performance. In addition, please note that most current 3D games are typically designed for desktop high-end systems. Due to form factors, there are differences in components that are used for notebooks than for desktops. Mobile components might not have the identical performance in comparison to their desktop component counterparts, even when manufactures provide components with names, sounding similar, for example GeForce Go 6800 differs from other GeForce XX 6800. In addition, there can be performance differences in components due to a mobile nature: different performance data of 2½ / 3 ½ hard drives with different rpm and throughput data.
4. "brrr"-sound under Instant On application, DVD ratio not adjustable
Symptom:
- Using the Linux version of PowerCinema – InstantOn – sporadically a “brrr”-sound can be heard during audio/video playback.
- DVD ratio is not adjustable to different video sizes.
Solution: The new InstanOn version 4.00.0407M will fix the symptom. In the setting menu of InstantOn the user can now select between the DVD ratio 16:9 or 4:3.
InstanOn version 4.00.0407M is available for download: http://support.fujitsu-siemens.com/com/ ... loads.html