Unknown USB Device Lifebook U772

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dvreede
Posts: 6
Joined: Tue Nov 13, 2012 16:10
Product(s): Lifebook U772

Unknown USB Device Lifebook U772

Postby dvreede » Wed Nov 14, 2012 12:45

Hello all,

My new beautiful Lifebook U772 gives an error message in computer hardware section in Windows 7 Professional.
It does not recognize a USB device. Since no harware is accached to this machine, it must be an internal device.
I have addes a screenshot as an attachment. Which USB device am i Missing?

Thank you for helping me out!

Danny
Attachments
u772.jpg
u772.jpg (21.43 KiB) Viewed 2845 times

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sabrex
Posts: 1145
Joined: Thu Jun 05, 2003 0:01
Product(s): Various
Location: England
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Re: Unknown USB Device Lifebook U772

Postby sabrex » Thu Nov 15, 2012 13:15

maybe a full pic of device manager may help
at a guess might be this needed Realtek RTS5229 Memory Card Driver which on the driver download under Memory Card Reader (on board)

dvreede
Posts: 6
Joined: Tue Nov 13, 2012 16:10
Product(s): Lifebook U772

Re: Unknown USB Device Lifebook U772

Postby dvreede » Mon Nov 26, 2012 14:09

After contacting Fujitsu Support, the missing USB device turns out to be the Sierra Wirelles UMTS card.
All correct drivers were installed, but the UMTS card was still not recognized.
Now Lifebook must be returned to Fujitsu to replace the bad UMTS card.
Thank you for your help.

Danny


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