FibreCAT SX80 hang

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Andy_NE
Posts: 6
Joined: Sun Apr 05, 2009 8:49
Product(s): Server, storage

FibreCAT SX80 hang

Postby Andy_NE » Wed May 06, 2009 17:13

Hallo everyone,

Today, my SX-80 stop responding during a Vdisk expansion.
All disk led goes off, and the cool fan goes crazy, it stays in this condition until i switched off the power.
During the hang condition, the management console respond me that the raid controlles was rebooting, after 15 minutes i killed it.
after the reboot all goes normally.

the log say

W 05-06 17:14:21 84 A372 Killed partner controller; reason=5 (Other not present)
05-06 17:14:17 56 A371 Storage Controller booted. SC code version: J200P08

C 05-06 16:46:54 107 A370 Critical Error: Fault Type: Divide By 0 p1: 02F04DD p2:0000000 p3: 0000000 p4:0000000 CThr: CT_Morph


someone can explain me the second log line?

Thanks in advance
Andrea

Schnietz Kathrin

Re: FibreCAT SX80 hang

Postby Schnietz Kathrin » Thu May 07, 2009 12:09

Hello Andrea,

in this case I have to ask you to talk to the service team in your country.

Kind regards,
your storage team

Andy_NE
Posts: 6
Joined: Sun Apr 05, 2009 8:49
Product(s): Server, storage

Re: FibreCAT SX80 hang

Postby Andy_NE » Fri May 08, 2009 8:21

Hallo Kathrin,
Thanks for your reply,
I tried to talk with Italian Support (+39 199 708708)
But the response for every trouble submitted is "Format!"
note that i'm a Fujitsu Partner...
Best Regards.
Andrea


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