TX08 with Backup Exec 12

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liljemark
Posts: 2
Joined: Tue Dec 16, 2008 7:14
Product(s): FibreCAT TX08, FibreCAT SX80

TX08 with Backup Exec 12

Postby liljemark » Wed Dec 17, 2008 6:47

Hey

is anyone using FibreCAT TX08 succesfully with Backup Exec 12? I'm aware it's supported and we've got one more or less working, but the six months we've had this is production has been a huge struggle with all sorts of problems (TX08 failing to offline or running cleaning tape few times during each night when you write more data on the device). Of course we've been unable to reproduce any of the problems during daytime. The LTO3 drive has been changed once, but I'm starting to think the whole unit is haunted.

Regards,
Hannu

Maxxx
Posts: 19
Joined: Tue Sep 16, 2008 8:56
Product(s): FibreCAT TX

Re: TX08 with Backup Exec 12

Postby Maxxx » Wed Dec 17, 2008 9:16

Hi Hannu,

please take a look at the service bulletin:
https://partners.fujitsu-siemens.com/co ... -08002.pdf

Regards
Markus

liljemark
Posts: 2
Joined: Tue Dec 16, 2008 7:14
Product(s): FibreCAT TX08, FibreCAT SX80

Re: TX08 with Backup Exec 12

Postby liljemark » Fri Dec 19, 2008 13:26

Maxxx wrote:please take a look at the service bulletin:


We don't have access to Fujitsu partner site but I gave the helpdesk a call. They didn't see any bulletings for TX08. Can you tell me if that one is specifically for TX08 or some other device?

Regards,
Hannu

Maxxx
Posts: 19
Joined: Tue Sep 16, 2008 8:56
Product(s): FibreCAT TX

Re: TX08 with Backup Exec 12

Postby Maxxx » Thu Jan 08, 2009 13:53

Hi Hannu,

the bulletin refers to the Backup Exec 12 issue. Sometimes all media will be recognized as Cleaning Cartridges. This is probably a problem of the Backup Exec data base.
Solution:
Install the Version Backup Exec 11.0, Rev. 7170, SP2, Hotfix 40 for W2K3 x86 and x64 Operating
System.

Regards
Max


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