[SX80] Web Interface problems

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uzpiit
Posts: 3
Joined: Thu Sep 18, 2008 6:36
Product(s): Servers RX100, RX300, FibreCAT SX80

[SX80] Web Interface problems

Postby uzpiit » Thu Sep 18, 2008 6:58

Hello,
we have FiberCAT SX80 with 4 extension shelfs. It has two Raid/Management controllers, but there is some trouble, when i am connecting to its web management.
Sometimes my web browser (i tried Explorer and Firefox) is not able to download page (error 404 is displayed), sometimes it is not able to download images and sometimes it is not able to connect to device on port 80 and sometime i can't see portions of web page. Same things i can see, when i am using port 443 (https). When i am using CLI, all is ok. I checked connection from my PC to SX and all semms ok. There are other servers on same switch and same LAN segment and ther are no troubles with it.

Can somebody help me? Are there settings, which shoul i try to change?

Thank you very much
Frantisek Novak

uzpiit
Posts: 3
Joined: Thu Sep 18, 2008 6:36
Product(s): Servers RX100, RX300, FibreCAT SX80

Re: SX80 Web Interface problems

Postby uzpiit » Thu Sep 18, 2008 7:46

I switched Web Page Caching Mode option to disabled in advanced LAN settings (i could not saw it due the browser problems) and after few controllers restarts it seems musch better, but sometimes still browser is not able to download image or some part of page. I will test more browsers caching modes now with discussed server caching mode switched off and we can see tomorrow mornig. When i tried to change browsers caching modes before, there was not a changes in discussed topic.

FN

uzpiit
Posts: 3
Joined: Thu Sep 18, 2008 6:36
Product(s): Servers RX100, RX300, FibreCAT SX80

Re: SX80 Web Interface problems

Postby uzpiit » Thu Sep 18, 2008 16:30

So.. i must not wait for tomorrow morning and i can say now, that problems with management on both controllers are still same as i wrote in my first post. Still I can't connect to and i can't get user interface on A controler on http protocol and i am obtaining only parts of HTML pages over https now. Is this problem between chair and keyboard or is possible, that this is an hardware/software trouble of SX80 controller? When we restart controller's management part, all is OK but not for a long time.

Please help, we are in time pressure and we need configure FibreCAT in few days.

Thank you very much.

FN

Raab Lydia

Re: SX80 Web Interface problems

Postby Raab Lydia » Fri Sep 19, 2008 13:37

Can you please open a service case and send the service the debug logfile.

Best regards,

your FSC Team


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