ETERNUS DX90 Administrator lost passwords

[OlegGolosko]

ETERNUS DX90
Administrator has changed and forgotten passwords for users root and f.ce.
By array is not accessible. Is there a procedure for resetting passwords?

[hbrum]

Hello Oleg,

please get in contact with your customer service. They have procedures in place to solve this issue.

I f you don't know whom to adress for all technical problems, the fastest and best way to solve them is to contact your local support team. Further information is available on our internet: http://support.ts.fujitsu.com/com/support/index.html.
Under ‘contacts’ you will find the telephone number of your local Help Desk and a contact form for an online inquiry

Best Regards

Hermann Brummer

[OlegGolosko]

Thanks for answering, Hermann.
I contacted support, I think that the problem will be solved.