Eternus DX80 WEB GUI Access

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EternusDX802
Posts: 6
Joined: Mon Feb 27, 2023 9:11
Product(s): Eternus DX 80

Eternus DX80 WEB GUI Access

Postby EternusDX802 » Mon Feb 27, 2023 12:59

hello
i have purchase an eternus dx80 from thrift store.
it starts and works fine but. i am not enable to login webgui .
the default user and password should be root/root but don't work.
I have tried f.ce/<check code><Serial Number> but it doesn't work too
I can't find how to reset password.
in this forum, i have also read that you can provide an OTP code
my check code is CL
my Serial is YL2A003429
Can you provide an OTP code ?
Thanks for your help!
best regards

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Ask Fujitsu
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Re: Eternus DX80 WEB GUI Access

Postby Ask Fujitsu » Mon Feb 27, 2023 15:35

Hello :)
Thank you for contacting us.

Please, find below OTP code as per requested.

OTP for today, Feb. 27, 2023:
User ID: STD05353
OTP: C71E1A789425A302

OTP for Feb. 28, 2023
User ID: STD08130
OTP: 7ED6F05ACB5B4EC8

With this accounts you should be able to reset passwords.

Hope this information helps.

Kind regards,

Forum Support Team

EternusDX802
Posts: 6
Joined: Mon Feb 27, 2023 9:11
Product(s): Eternus DX 80

Re: Eternus DX80 WEB GUI Access

Postby EternusDX802 » Tue Feb 28, 2023 9:58

Hello :)
Thanks for the quick response. But unfortunately I can't log in with this login and password via SSH and via WEB GUI. I tried this option
OTP Feb. 28, 2023
User ID: STD08130
OTP: 7ED6F05ACB5B4EC8
I am attaching a screenshot
Image
can you suggest a possible solution to the issue.

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Ask Fujitsu
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Re: Eternus DX80 WEB GUI Access

Postby Ask Fujitsu » Tue Feb 28, 2023 17:02

Hello,

Please, could you check if storage local time is fit to real time ? It might have been a wrong date set. In that case the OTP wont work.
You shall get WebGUI logon screen, press [Options] button. The machine time should be visible there.

Hope this helps,

Kind regards,
Forum Support Team

EternusDX802
Posts: 6
Joined: Mon Feb 27, 2023 9:11
Product(s): Eternus DX 80

Re: Eternus DX80 WEB GUI Access

Postby EternusDX802 » Wed Mar 01, 2023 9:21

Hello.
Yes you are right. The time set locally on the storage differs from the current one. I am attaching a screenshot. This might help me.
Image

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Ask Fujitsu
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Re: Eternus DX80 WEB GUI Access

Postby Ask Fujitsu » Wed Mar 01, 2023 11:07

Hello,

Unfortunately, we are unable to see the screenshot attached.
Is it possible to re-send it ?

Thank you.

Forum Support Team

EternusDX802
Posts: 6
Joined: Mon Feb 27, 2023 9:11
Product(s): Eternus DX 80

Re: Eternus DX80 WEB GUI Access

Postby EternusDX802 » Wed Mar 01, 2023 12:03

Storage System Time
2008-01-21 19:05:36

Image

EternusDX802
Posts: 6
Joined: Mon Feb 27, 2023 9:11
Product(s): Eternus DX 80

Re: Eternus DX80 WEB GUI Access

Postby EternusDX802 » Wed Mar 01, 2023 12:28


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Ask Fujitsu
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Re: Eternus DX80 WEB GUI Access

Postby Ask Fujitsu » Thu Mar 02, 2023 14:41

Hello,


here are the OTPs for storage date:
OTP for 22.01.2008
User ID: STD08637
OTP: FFF5F9639EB39A1B

OTP for 23.01.2008
User ID: STD23092
OTP: BAD8DE60E8673E87


With this accounts you should be able to reset passwords.

Kind regards,

Forum Support Team

EternusDX802
Posts: 6
Joined: Mon Feb 27, 2023 9:11
Product(s): Eternus DX 80

Re: Eternus DX80 WEB GUI Access

Postby EternusDX802 » Fri Mar 03, 2023 9:39

Thank you, Forum Support Team !
With this username and password, I was able to access the device.


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