after replace disk error e0064 on eternus dx100 s4

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plattenbau
Posts: 5
Joined: Mon Nov 27, 2017 14:19
Product(s): Eternus DX 100 S4

after replace disk error e0064 on eternus dx100 s4

Postby plattenbau » Wed Dec 22, 2021 17:01

Hallo,
after replace a damaged disk a error e0064 on eternus dx100 s4 is seen.
The old disk was a seagte ST4000NM0025 and the new is a HP MB4000JVYZQ. Both 4 TB. The new is seen in webfrontend and cli but with error above.
What can I do to use the disk?

with regards

User avatar
elsie
Posts: 137
Joined: Wed May 28, 2008 20:46
Product(s): Servers, Networking

Re: after replace disk error e0064 on eternus dx100 s4

Postby elsie » Wed Dec 22, 2021 17:12

0x0064 ==> Not Supported Disk

You cannot use any 4 TB disk in the ETERNUS. It must have the correct firmware.

You need to obtain replacement disks through an authorised partner and tell them it for for an ETERNUS not a PRIMERGY, PC, etc.


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