Having admired this product for quite a while, I found one in a store in Germany and bought it. You guessed it, stuck in the German language. No problem, I'll just go to the settings and change it. No go, can't find how to do it.
Next step, the net. Found lots of posts on forums complaining of the same thing. Forum administrators with bulging veins repeating over and over. You should have checked the language, changing the rom is illegal, caveat emptor, buy one in the correct language, etc. You get the idea. I called FSC in the UK. Sure we can change it.. £100.
Well in light of the fact that the box this thing came in was printed almost entirely in the English language and on the back stated For use in and went on to name about 29 countries, I could only assume that I would find a way of making it speak English to me.
I wrote a letter to this effect to Mr Bernd Bischoff, CEO of FSC and received no reply. A second, recorded delivery letter has produced no reply as well.
My next step will be to write similar letters to this to computer and PDA mags and also going to other media. Not a big story but one which shows a complete lack of respect to the customer. I will publicise this as widely as I can so others will not be caught out.