Activating custom image again fails

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Arne Brücher
Posts: 6
Joined: Mon Jul 17, 2023 14:28
Product(s): PRIMERGY TX1320 M5

Activating custom image again fails

Postby Arne Brücher » Tue Nov 21, 2023 11:58

When activating a custom image it boots regularly. But when I try to activate the same custom image again to boot from it manually again, the process fails. it doesn't matter whether I activate the image through the WebGUI, REST-API or Redfish-API.

The respecting error is the following:
"MountCDROMImage: '/usr/local/lmedia/installationImages/image.iso' mount failed!"

Model Name: PRIMERGY TX1320 M5
iRMC S6 Web Server Firmware 1.28S.

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Ask Fujitsu
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Re: Activating custom image again fails

Postby Ask Fujitsu » Wed Nov 22, 2023 10:08

Hello :)

Thank you for your post on the Official Fujitsu Forum! We would like to inform you, that described issue requires deeper analysis and hence it might be necessary to provide logs, journals, reports and/or any other additional information which are necessary in troubleshooting process. Please bear in mind, that Official Fujitsu Forum is public and nothing that contains confidential information cannot be post on it. Due to this, please submit a ticket to Fujitsu's

Technical Support via one of given options:
1. Using contact form available on the site: https://support.ts.fujitsu.com/IndexContact.asp?lng=COM tab "Contact us").

2. Contacting one of our ServiceDesk Office in your country. Please visit https://support.ts.fujitsu.com/IndexContact.asp?lng=COM and click "Your Service Desk" tab. You can find contacts to each Fujitsu's Technical Support divisions on the world there.

3. Sending an email to address: technical.support@ts.fujitsu.com. Message sent should contains below information:
- Product ID or serial number of your device
- Operating system on the device
- Description of failure
- Changes of Hardware or Software configuration before malfunction of the system
Thank you,

Primergy Technical Support Team


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