PRIMERGY BX400S1 FC blade compatibility

[bengal]

I am trying to install the following FCSW blades in my PRIMERGY BX400S2.

Model: A3C40173949
Model: A3C40137950

Both appear to be OEM for Brlcade6545 Gen5 16 Gbps 18/8.
Since the FCSW blade has a redundant configuration, the behavior due to the difference in model numbers
I do not understand.

Compatibility of A3C40173949 and A3C40137950, availability in redundant configuration
It would be helpful if you could tell me.
Thank you all.

[bengal]

I made a typo.

Wrong PRIMERGY BX400S2
Positive PRIMERGY BX400S1

excuse me.

[Ask Fujitsu]

Hello,
Thank you for your contact.

Could you please provide serial number of the PRIMERGY BX400S1 enclosure as well as both FCSW blades ?

Thank you!

[bengal]

Thank you for contacting us.

I will check the following and let you know next Monday, July 31st.

Serial number of the PRIMERGY BX400S1 enclosure
FCSW blade serial number <A3C40173949>
FCSW blade serial number <A3C40173950>

After that, it would be helpful if you could tell me what is the difference between A3C40173949 and A3C40173950.

Thank you for your continued support.

[bengal]

Always thank you for your help.

I have confirmed the serial number.

■ PRIMERGY BX400S1 enclosure serial number
　　System Chassis Serial Number: MA4J002018
　　System Chassis Product Version: 02
　　Front Panel Type: LCD-48
　　ChassisType : RACK

■ FCSW blade serial number <A3C40173949> ⇒ CVL0409M01C
　　****Connection Blade 3****
Connection Blade Status : ok
Connection Blade Manufacture: FUJITSU
Connection Blade Manufacture Date: 02/29/2016 00:00:00
Connection Blade Serial Number: CVL0409M01C
Connection Blade Product Name: PY CB FC Switch 16Gb 18/8 26E (Brocade)
Connection Blade Model Name: A3C40173949
Connection Blade Hardware Version: A
Connection Blade Firmware Version: v7.3.1b
Connection Blade Consumption: 60.00W
Connection Blade Identify Serial Number: CVL0409M01C
Connection Blade Ethernet Address: 00:00:00:00:00:00

■FCSW blade serial number <A3C40173950>
　*Currently unknown as it will be available in the future. excuse me.

We apologize for the inconvenience, but thank you for your continued support.

[Ask Fujitsu]

Hello,
Thank you for your contact.

Because devices reached 'End of Life' status it is difficult to find information.


Could you please provide the following info ?

- system information dump from the chassis [both switches have to be inserted into the chassis]
- support save taken from both brocades.

Kind regards,

Forum Support Team

[Ask Fujitsu]

Hello,
Thank you for your post on the Official Fujitsu Forum!

We would like to inform you, that described issue requires deeper analysis and hence it might be necessary to provide logs, journals, reports and/or any other additional information which are necessary in troubleshooting process. Please bear in mind, that Official Fujitsu Forum is public and nothing that contains confidential information cannot be post on it. Due to this, please submit a ticket to Fujitsu's Technical Support via one of given options:
1. Using contact form available on the site: https://support.ts.fujitsu.com/IndexContact.asp?lng=COM tab "Contact us").
2. Contacting one of our ServiceDesk Office in your country. Please visit https://support.ts.fujitsu.com/IndexContact.asp?lng=COM and click "Your Service Desk" tab. You can find contacts to each Fujitsu's Technical Support divisions on the world there.
3. Sending an email to address: technical.support@ts.fujitsu.com. Message sent should contains below information:
- Product ID or serial number of your device
- Operating system on the device
- Description of failure
- Changes of Hardware or Software configuration before malfunction of the system
Thank you,

Primergy Technical Support Team