RX200 S8 - Not booting

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zedster1974
Posts: 1
Joined: Thu Aug 05, 2021 9:06
Product(s): RX200 S3

RX200 S8 - Not booting

Postby zedster1974 » Thu Aug 05, 2021 10:08

Morning All

Following a Windows update, the server now will not boot.

When I power on, the power light goes green and stays green but nothing else, on screen is the fujtisu logo and Board D3302 - BIOS R1.9.0

After about 5 minutes the server starts single beeps.

Does anyone have any ideas as to how to get this going again?

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Ask Fujitsu
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Re: RX200 S8 - Not booting

Postby Ask Fujitsu » Thu Aug 05, 2021 11:18

Hello :)

Thank you for your post on the Official Fujitsu Forum! We would like to inform you, that described issue requires deeper analysis and hence it might be necessary to provide logs, journals, reports and/or any other additional information which are necessary for the troubleshooting process. Please bear in mind, that the Official Fujitsu Forum is public and nothing that contains confidential information cannot be posted on it.

Due to this, please submit a ticket to Fujitsu's Technical Support via one of the given options:
1. Using the contact form available on the site: https://support.ts.fujitsu.com/IndexContact.asp?lng=COM tab "Contact us").
2. Contacting one of our ServiceDesk Office in your country. Please visit https://support.ts.fujitsu.com/IndexContact.asp?lng=COM and click "Your Service Desk" tab. You can find contacts to each Fujitsu's Technical Support divisions on the world there.
3. Sending an email to address: technical.support@ts.fujitsu.com. Message sent should contain the below information:
- Product ID or serial number of your device
- Operating system on the device
- Description of failure
- Changes of Hardware or Software configuration before malfunctioning of the system.

Thank you,
Fujitsu Support Forum


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