TX2550M5 cant make RAID to nvme disk

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serfeel
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Product(s): 2550M5

TX2550M5 cant make RAID to nvme disk

Postby serfeel » Tue Mar 09, 2021 9:50

The NVME disk are in motherboard plate directly. The bios has been update, we have a Praid CP400i to controller another disc SAS in RAID1. The NVME disc always appear to me separately. On a server TX1330M4 does it alone without problems.
What's going on?

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Re: TX2550M5 cant make RAID to nvme disk

Postby Ask Fujitsu » Wed Mar 10, 2021 13:06

Hi serfeel

We will contact our team and come back to you once we know more information about your enquiry. Please bear with us in the meantime, while we investigate this. :)

Best regards,

Ask Fujitsu
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Re: TX2550M5 cant make RAID to nvme disk

Postby Ask Fujitsu » Fri Mar 12, 2021 11:28

Hello,

Thank you for your post on the Official Fujitsu Forum! We would like to inform you, that described issue requires deeper analysis and hence it might be necessary to provide logs, journals, reports and/or any other additional information which are necessary for the troubleshooting process. Please bear in mind, that the Official Fujitsu Forum is public and nothing that contains confidential information cannot be posted on it. Due to this, please submit a ticket to Fujitsu's Technical Support via one of the given options:

1. Using the contact form available on the site: https://support.ts.fujitsu.com/IndexContact.asp?lng=COM tab "Contact us").

2. Contacting one of our ServiceDesk Office in your country. Please visit https://support.ts.fujitsu.com/IndexContact.asp?lng=COM and click the "Your Service Desk" tab. You can find contacts to each of Fujitsu's Technical Support divisions on the world there.

3. Sending an email to address: technical.support@ts.fujitsu.com. Message sent should contain the below information:

- Product ID or serial number of your device
- Operating system on the device
- Description of failure
- Changes of Hardware or Software configuration before malfunctioning of the system

Thank you,
Primergy Technical Support Team


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