we have a PRIMERGY RX2530 M4 server running ESXi 6.7, the issue is that we cannot see the RAID array status or physical disk status neither from the iRMC nor from within ESXi, this is a major issue, we cannot leave the system in this state where we have no way to monitor disk failures (we will only know when an entire RAID array fails completely and we loose all the data).
The RAID controller is an "Avago (LSI) MegaRAID Tri-Mode SAS3516", I think this is a PRAID EP540i but I cannot see a way to verify this without rebooting the server just now.
Here is the detail of driver and firmware I can get from within ESXi:
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value: MegaRAID 1000:14:1734:1236
value: Fw Rev. 50.7.2-2553
value: Chip Rev. B0
value: FwState c0000000
We have this CIM provider package installed also:
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lsiprovider 500.04.V0.73-0002 LSI VMwareAccepted 2019-06-01
From within the iRMC in Mass Storage I can see two RAID controllers, one is the little microSD RAID1 for the OS, the other I assume is the PRAID but it shows as "Unknown" with no further info shown. I think that previously we could see the RAID health from the iRMC but we have since upgraded all the server firmware, although now I'm doubting my own memory of this. From with in the VMware graphical interfaces (loging into HTML5 GUI of server or via vCenter) in the hardware monitoring section under storage nothing is displayed.
- Server BIOS is: V188.8.131.52 R1.29.0 for D3383-A1x
iRMC firmware is: 1.25P
ESXi version: 6.7.0 Update 2 (Build 13981272)
With other vendors servers (IBM for example) using similar RAID controllers (ie rebadged megaraid/LSI) we have always been able to monitor the RAID from ESXi by installing the correct driver and the LSI CIM provider but so far with this system we cannot do the same. Can anyone spot any issues or provide us with the info on how to solve this issue?
many thanks in advance, Andy.